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All CollectionsShipping ServiceSending out from Overseas Warehouses
Why my parcel have not yet sent out after it is "check in"?
Why my parcel have not yet sent out after it is "check in"?
Updated over 4 months ago

Under normal circumstances, the parcel status will change to "check out" within 2 working days after our oversea warehouse received your parcel. Except for Saturday, Sunday and the Public holiday at local. If the parcel declaration comes after the arrival of parcel at our oversea warehouse, it may slow down the progress of parcel checking in or out. For more details, please refer to "Restrictions" of specific warehouse in "Member Centre > Warehouses" page, where listed the Parcel Sent out schedule of each overseas warehouse.

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