Shipping Service
32 articles
- How to track the shipping status of the parcel?
- Does the overseas warehouse receive parcels during the weekends and local public holidays?
- How long does it take for the warehouse to "check in" a parcel?
- Why does my parcel not yet check in since it has been in "sign off" status?
- How long can the parcel be stored in the oversea warehouse?
- Can I return the parcel to the oversea retailer via Buy&Ship?
- Does the warehouse refuse to ship a parcel?
- Is there any weight or size limitation on consolidation?
- How do I arrange for delivery to me?
- How to create a shipment order?
- How to calculate the delivery fee?
- How to pay the delivery fee?
- Can I combine parcels from different member accounts into a Bulk Shipment?
- What if I forgot to use Buy&Ship credits when I create a shipment order?
- How to restart the payment process of the delivery fee if the payment has failed?
- Can I change the delivery address?
- What if no information can be found for the tracking number of the shipment?
- What are the size limitations for parcels?
- What are the weight limitation for parcels?
- What is a fuel surcharge?