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Does the warehouse refuse to ship a parcel?
Updated over 4 months ago

Under normal circumstances, we do not refuse to receive parcels. If we reject to delivery the parcel, this may be caused by the following reasons:

  • unsettled fee or tax of the parcel which requires our warehouse to pay for them

  • the size or weight of the parcel is exceeded

  • a wrong delivery (e.g. the parcel is sent to our previous warehouse)

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