Shipping Service
32 articles
How to track the shipping status of the parcel?
Does the overseas warehouse receive parcels during the weekends and local public holidays?
Does the warehouse refuse to ship a parcel?
How long does it take for the warehouse to "check in" a parcel?
Why does my parcel not yet check in since it has been in "sign off" status?
How long can the parcel be stored in the oversea warehouse?
Can I return the parcel to the oversea retailer via Buy&Ship?
Is there any weight or size limitation on consolidation?
How do I arrange for delivery to me?
How to create a shipment order?
How to calculate the delivery fee?
How to pay the delivery fee?
Can I combine parcels from different member accounts into a Bulk Shipment?
What if I forgot to use Buy&Ship credits when I create a shipment order?
How to restart the payment process of the delivery fee if the payment has failed?
Can I change the delivery address?
What if no information can be found for the tracking number of the shipment?
What are the size limitations for parcels?
What are the weight limitation for parcels?
What is a fuel surcharge?