If you would like to remove your Buy&Ship account, you can remove it by yourself via our Buy&Ship App. If you haven't installed our App yet, please send an email request to let us help you remove it.
Account Deletion with App
To remove your Buy&Ship account by yourself, please follow the steps below.
- Open Buy&Ship App
- Go to “Settings > Account Settings”
- Tap “Account Deletion” and follow our instructions to complete the deletion
If you encounter difficulties during the account deletion, please contact us via our Live Chat for further assistance.
Account Deletion by email
Please send an email to ph-support@buynship.com with the following information.
- Email subject: “Account Removal”
- Content:
- State the reason(s) for your account deletion
- Member ID and your email used for Buy&Ship account registration
The removal will usually be completed within a month after we have received the request.
Please note that the removal of your account or data may be put on hold due to special circumstances, such as legal issues.